Terms of Service

Acceptance of Terms

Please read these terms and conditions (“Terms”) carefully before accessing or using this website and/or software provided by ModBytes (https://www.modbytes.net)

By using our services or software, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you should refrain from using our services or software.

Prohibited Activities

You expressly agree not to engage in any activities that could harm or compromise the security, integrity, or availability of our servers. Prohibited activities include, but are not limited to:

  • Engaging in activities that disrupt or render our services or software unavailable to other users.
  • Disassembly, Unauthorized access, intrusion, or tampering with our systems, networks, or software.

Please note that this list is not exhaustive, and any other activities that violate applicable laws and regulations and jeopardize the security, integrity, or availability of our services or software are also strictly prohibited and may lead to denial of service and or termination.

Testing and Research

The information, services, and software provided on this website are intended for educational, testing, and research purposes only.

They should not be used for any illegal activities or unauthorized actions that may violate the laws and regulations of your City, State, Region, or Country.

ModBytes as a Software Provider

ModBytes is a software provider and does not offer tuning file services.

Our software is designed to assist users in engine management systems and provide reference data and information for further customization by user, according to his needs and solely for educational purposes.

It is not intended to replace professional tuning services or expertise.

Software Requirements

Supported OS: Windows 7 \ 8 \ 8.1 \ 10 – x64 bit ONLY + .NET Framework 4.7.0

To ensure proper functionality of the software, a constant and good stable internet connection is required.

The user’s internet speed must be a minimum of 4 Mbps to ensure proper, smooth operation and optimal performance.

Responsibility and Liability

You acknowledge and agree that you assume full sole responsibility for any damages or legal actions that may arise from your use of the services or software, to the fullest extent permitted by law, ModBytes and its affiliates shall not be held liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from your use of the website, services, or software.

ModBytes provides its services and or software access on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding the reliability, availability, or accuracy of our services.

You acknowledge that any reliance on the software is at your own risk.

Furthermore, you understand and agree that any legal actions, including but not limited to violations of laws and regulations, that may arise from your use of the services or software are solely your responsibility.

ModBytes and its affiliates shall not be held responsible or liable for any such actions or consequences, including any resulting damages or losses.

By using our services or software, you explicitly release ModBytes and its affiliates from any and all claims, demands, and damages, whether known or unknown, arising out of or in any way connected with your use of the services or software.

Lawful Use

You agree to use the services and software in a lawful manner and shall not engage in any activities that could be considered illegal or criminal by using the services or software.

ModBytes does not endorse, support, or provide any guidance for such activities.

Trial Period and Refunds

It is your sole responsibility to thoroughly evaluate the software and determine its suitability for your specific needs before making a purchase or using it.

We offer a one-time 7-day trial period during which you can test the software with limited functionality. To request an individual trial license, please contact our support.

After the trial period expires, you must enroll in a paid subscription or purchase a license to continue using the software or as otherwise permitted by ModBytes.

You are eligible to cancel your purchase and apply for a refund within 14 business days from the date of purchase.

Pricing and Payments

ModBytes reserves the right to change the prices of its services from time to time. We will provide reasonable notice of any price changes. Such notice may be given by posting the changes on our website or through other communication channels.

Fair Use and Daily Limits

Fair Use Policy

ModBytes implements a fair use policy to ensure equitable access and prevent abuse of our software functions.

Fair use allows users to utilize the software within reasonable limits for their intended purposes without excessive consumption of resources or negatively impacting the experience of other users.

Daily Limits

To maintain system stability and optimal performance, ModBytes imposes daily limits on usage of software functions.

These limits are designed to prevent excessive usage that could strain server resources or compromise the integrity of our services.

ModBytes reserves the right to review and adjust these fair use and daily limits periodically to ensure a balanced usage experience for all users.

Any changes to these limits can be viewed on our software interface.

By using our services or software, you agree to abide by these fair use and daily limits.

Exceeding these limits may result in temporary restrictions on your access to specific software functions until the daily limits reset, as determined by ModBytes.

Refund Process

If you encounter issues with the software or believe it is not functioning as advertised, please contact support to resolve the issue, providing the following customer identification information:

  • License ID / Hardware ID from software interface
  • Proof of Payment

If, after reasonable attempts to resolve the issue, it is determined that a refund is appropriate, you will be fully refunded within 10 days.

Upon refund, your service and/or software license will be terminated immediately.

Additionally, the refund request will undergo a comprehensive analysis of the user’s software usage logs.

Please note:

A deduction from refund payment may be applied based on the information acquired during the analysis of user software usage logs:

200 EUR, will be deducted for each unique file that has been processed on our servers to provide the user with information in the form of DTC Map File or DTC OFF File.

Please note that the specific deductions and analysis of usage logs will be determined on a case-by-case basis by ModBytes.

It is important to contact our support for further information and clarification regarding refund requests.

Please note that any refund requests beyond the specified timeframe, or if you have violated the terms that caused service denial and\or termination, are not eligible for refunds.

Software Licensing

Transferring or sharing licenses or software access with others is strictly prohibited, and may lead to denial of service and/or termination, each license is activated and intended for use on one computer only, the software should be installed and used on a single computer, and the license should not be shared across multiple devices.

Usage of the software within virtual machines or similar environments is strictly prohibited, and may lead to denial of service and/or termination.

Please note that if your currently licensed computer’s hardware ID will be changed (e.g., by replacing major components), this will make the license invalid.

However, as part of our policy, you are eligible for 2 free license re-generations for duration of the license.

It is important to be aware that any additional requests for license re-generations beyond the 2 free re-generations for duration of the license will be subject to a fee of 50 euros per request.
This fee will apply if you need to regenerate the license due to further changes in the hardware ID of your computer. Please ensure that you carefully consider the hardware changes you make to your licensed computer, as they may impact the validity of your license.

If you have any further questions or require assistance, feel free to contact us

Software Disclaimer

ModBytes cannot guarantee 100% file conversion coverage or 100% accuracy of DTC Map values or descriptions and/or DTC OFF Files.

ModBytes strives to ensure that all generated DTC Maps and/or DTC OFF Files are as accurate as possible.

However, due to the complexity of the tuning process and variations in firmware versions, there may be discrepancies.

Therefore, the DTC Map and/or DTC OFF Files are intended to be used strictly for reference and further customization based on your specific tuning requirements.

The software should only be used by individuals with appropriate experience and knowledge in engine management systems and solely for educational purposes.

ModBytes may release updates or enhancements to the software and\or services from time to time.

Any update or enhancement provided by ModBytes that does not offer new paid functions will be made available to customers free of charge.

It is your responsibility to manually update the software and request a regenerated license if necessary to access the latest version of the software.

Privacy Policy

ModBytes respects your privacy and is committed to protecting your personal information.

Please refer to our Privacy Policy for detailed information on how we collect, use, and disclose your personal data.

Termination

ModBytes reserves the right to terminate or suspend your access to the services or software at any time and for any reason without prior notice.

Upon termination, all licenses, rights, and permissions granted to you will immediately cease, and you must stop using the services and software.

Changes to Terms and Conditions

ModBytes reserves the right to update or modify these Terms at any time without prior notice.

It is your responsibility to review these Terms periodically to stay informed of any changes.

By continuing to use the services or software after any modifications to these Terms, you agree to be bound by the revised Terms.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us