Privacy Policy

At ModBytes, we value and prioritize the privacy of our customers.

This Privacy Policy outlines how we collect, use, store, and protect your personal information.

Please read this policy carefully to understand our practices regarding your data.

Information We Collect

When you use our services, we may collect the following types of information:

1.1 Customer Identification Data: We may collect certain personal information such as your name, email address, and contact details. This information is used to provide you with our services and to communicate with you.

1.2 Hardware ID: We may collect your hardware identification data, such as your device’s unique identifier or IP address, to ensure proper functioning and security of our services.

1.3 Payment Details: If you make a purchase or transaction on our platform, we may collect payment information, including credit card details or other financial data, to process the payment securely. We do not store your payment information on our servers. It is encrypted and processed by third-party payment processors adhering to industry standards.

1.4 Software and Website Logs: We may collect logs and analytics data related to your usage of our software and website. This data helps us monitor and improve the performance, security, and user experience of our services.

Use of Information

We use the collected information for the following purposes:

2.1 Provision of Services: The information we collect is primarily used to provide you with our services and fulfill your requests. This includes user account management, customer support, and delivering the features and functionalities of our platform.

2.2 Communication: We may use your contact information to communicate with you regarding updates, notifications, or important information about our services. We may also send you promotional and marketing materials if you have provided your consent.

2.3 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights, privacy, safety, or property.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide you with our services or as required by law. Once the retention period expires, we will securely delete or anonymize your data to prevent unauthorized access or use.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage over the internet is completely secure. We strive to use industry-standard practices to safeguard your data, but we cannot guarantee its absolute security.

User Uploaded Files

We do not collect or use user uploaded files for any purpose other than providing the intended services to you. We store these files for a certain period of time necessary to facilitate the delivery of our services. After this period, we will delete the files from our servers.

Cookies Notice

Our website uses cookies to enhance your browsing experience and provide essential functionality. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.

6.1 What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They enable us to remember your preferences, enhance your user experience, and provide certain features and functionality.

6.2 Types of Cookies We Use

We use the following types of cookies:

6.2.1 Authentication Session Cookies: These cookies are essential for the provision of our services. They are used to manage your session and enable you to access and use our platform securely. Without these cookies, our services cannot be provided.

6.2.2 Analytical Cookies: We may use analytical cookies to collect information about how you interact with our website and services. This helps us analyze and improve the performance, functionality, and effectiveness of our platform.

6.2.3 Third-Party Cookies: Our website may also incorporate content and services from third parties, such as social media plugins or embedded videos. These third parties may use cookies to track your interaction with their content. Please review their respective privacy policies for more information on their cookie usage.

6.3 Managing Cookies

You can manage or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality and performance of our services.

Third-Party Services

We may use third-party services, such as analytics providers or payment processors, to enhance the functionality of our services. These third parties may collect and process your personal information in accordance with their own privacy policies. We recommend reviewing their policies to understand how your data is handled by them.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Please review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the protection of your personal information, please contact us

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and storage of your personal information as described herein.